• You will be warmly addressed with a smile by our staff and management
• Our staff have their names displayed on their uniforms to better service you
• You can expect prompt customer service in Chinese, English or Japanese
• Your telephone calls will be answered within 4 rings
• Your messages and enquiries will be replied to within 1 business day
• Our security personnel are prepared to offer assistance at all times
• Our entire complex is patrolled every 2 hours – 24 hours a day, 7 days a week
• Fresh hot coffee and tea are always available at our reception office

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